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    EU DATA ACT User Information on Washing Machine

     

    This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.

     

    1. Product Identification

    This section describes the basic information of the product.

    Product type Washing Machine
    Model number TWF90-14P682BLB8e-EU (FP0954WA0 /FP0954SA0), TWF110-14P682BLB8e-EU (FP1154WA0/FP1154SA0), 
    TWF100-14P682BLB8e-EU (FP1054WA0/FP1054SA0), TWF80-14S360BB5e-EU (FF0844WA0/FF0844SA0), 
    TWF90-14S360BB5e-EU (FF0944WA0/FF0944SA0), TWF100-14S360BB5e-EU (FF1044WA0/FF1044SA0), 
    TWF110-14S360BB5e-EU (FF1144WA0/FF1144SA0), TWF120-14S360BB5e-EU (FF1244WA0/FF1244SA0), 
    TWF100-12S360DB5e-EU (FP1042WA0/FP1042SA0), THP80-P682LB8-EU (DP0854WE0 /DP0854SE0), 
    THP90-P682BLB8-EU (DP0954WB0/DP0954SB0), DH80S3-BW-EUB5 (DF0844WC0 /DF0844SC0), 
    DH90S3-BW-EUB5 (DF0944WC0 /DF0944SC0)
    Related service name
    		 LETOU - 乐投 Home APP
    Description of the service
    		 Device control and sharing

     

    2. Information about Data

    This section relates to the data that the product can generate through its integrated services and features.

    Types of data generated Data format Estimated volume Frequency of generation and collection Data storage Data retention period Nature of data How can the user access such data
    Operating Parameters Of The Power-Off Memory Setting, Function Modes, Number Of Operating Cycles CSV 100 When a power failure occurs or when users operate the equipment On the device Duration of the contractual relationship or as necessary for legitimate purposes Washing Machine Operating Data

    Users can access such data by using the Contact Form;

    Users can access certain type of data on the related APP;

    Users can access certain type of data using the device panel by following the instruction manual
    Network Configuration Information, Device Parameters, Upgrade Information, Cloud Connectivity Information CSV 200 When users operate the equipment On the device and on the cloud server Duration of the contractual relationship or as necessary for legitimate purposes Data generated through network configuration and operation of devices Users can access such data by using the Contact Form
    Network Identity Information, Personal Device Information, Personal Internet Usage Information CSV 500 When users use the related APP On the  cloud server Duration of the contractual relationship or as necessary for legitimate purposes

    Data generated through functions of the related APP

    Users can access such data by using the Contact Form;

    Users can access certain type of data by using the related APP
    Network Identity Information, Personal Device Information CSV 100 When users use a third-party voice assistant On the cloud server Duration of the contractual relationship or as necessary for legitimate purposes

    Data generated through functions of the third-party voice assistant

    		 Users can access such data by using the Contact Form

     

    3. Data Access and Sharing

    We may access, use and disclose the non-personal data generated by your product through its integrated services and features to third parties for business purposes as described in this section. For more related details, we invite you to consult the applicable Terms of Use. 

    If you would like to obtain information on the collection, use, disclosure, transfer or processing of your personal data, we invite you to consult the applicable privacy notice.

    Entities with access Purpose of processing Third-Party sharing Purpose of data sharing to third-party

    LETOU - 乐投 Home Appliances (Hefei) Co., Ltd. at No.10 Yunhu Road, Economic Development Zone, Hefei, 230601 Anhui China

    		 Necessary for functions, after-sales maintenance, product improvement Amazon Alexa, Google Assistant Using third-party voice assistants to control the devices

     

    4. User Rights

    This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.

    EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. 

    You can submit data access requests and share data with third parties by using below contact: 

    Data Act Contact Form on LETOU - 乐投's Official Websites >>

    To the extent permitted by law, we are unable to provide access to data that contains confidential data, trade secrets, intellectual property, or other proprietary information. 

    If you would like to exercise your rights in relation to the personal data that we hold about you, please contact us using the details set out in the privacy notice applicable to your product.

    For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.

    As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.

     

    5. Contact information

    Manufacturers

    LETOU - 乐投 Home Appliances (Hefei) Co., Ltd.
    No.10 Yunhu Road, Economic Development Zone, Hefei, 230601 Anhui, China
     

     

     
    EU DATA ACT User Information on Washing Machine

     

    This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.

     

    1. Product Identification

    This section describes the basic information of the product.

    Product type Washing Machine
    Model number TWF90-14P682BLB8e-EU (FP0954WA0 /FP0954SA0), TWF110-14P682BLB8e-EU (FP1154WA0/FP1154SA0), 
    TWF100-14P682BLB8e-EU (FP1054WA0/FP1054SA0), TWF80-14S360BB5e-EU (FF0844WA0/FF0844SA0), 
    TWF90-14S360BB5e-EU (FF0944WA0/FF0944SA0), TWF100-14S360BB5e-EU (FF1044WA0/FF1044SA0), 
    TWF110-14S360BB5e-EU (FF1144WA0/FF1144SA0), TWF120-14S360BB5e-EU (FF1244WA0/FF1244SA0), 
    TWF100-12S360DB5e-EU (FP1042WA0/FP1042SA0), THP80-P682LB8-EU (DP0854WE0 /DP0854SE0), 
    THP90-P682BLB8-EU (DP0954WB0/DP0954SB0), DH80S3-BW-EUB5 (DF0844WC0 /DF0844SC0), 
    DH90S3-BW-EUB5 (DF0944WC0 /DF0944SC0)
    Related service name
    		 LETOU - 乐投 Home APP
    Description of the service
    		 Device control and sharing

     

    2. Information about Data

    This section relates to the data that the product can generate through its integrated services and features.

    Types of data generated Data format Estimated volume Frequency of generation and collection
    Operating Parameters Of The Power-Off Memory Setting, Function Modes, Number Of Operating Cycles CSV 100 When a power failure occurs or when users operate the equipment
    Network Configuration Information, Device Parameters, Upgrade Information, Cloud Connectivity Information CSV 200 When users operate the equipment
    Network Identity Information, Personal Device Information, Personal Internet Usage Information CSV 500 When users use the related APP
    Network Identity Information, Personal Device Information CSV 100 When users use a third-party voice assistant

     

    Data storage Data retention period Nature of data How can the user access such data
    On the device Duration of the contractual relationship or as necessary for legitimate purposes Washing Machine Operating Data

    Users can access such data by using the Contact Form;

    Users can access certain type of data on the related APP;

    Users can access certain type of data using the device panel by following the instruction manual
    On the device and on the cloud server Duration of the contractual relationship or as necessary for legitimate purposes Data generated through network configuration and operation of devices Users can access such data by using the Contact Form
    On the  cloud server Duration of the contractual relationship or as necessary for legitimate purposes

    Data generated through functions of the related APP

    Users can access such data by using the Contact Form;

    Users can access certain type of data by using the related APP
    On the cloud server Duration of the contractual relationship or as necessary for legitimate purposes

    Data generated through functions of the third-party voice assistant

    		 Users can access such data by using the Contact Form
     
    3. Data Access and Sharing

    We may access, use and disclose the non-personal data generated by your product through its integrated services and features to third parties for business purposes as described in this section. For more related details, we invite you to consult the applicable Terms of Use. 

    If you would like to obtain information on the collection, use, disclosure, transfer or processing of your personal data, we invite you to consult the applicable privacy notice.

    Entities with access Purpose of processing Third-Party sharing Purpose of data sharing to third-party

    LETOU - 乐投 Home Appliances (Hefei) Co., Ltd. at No.10 Yunhu Road, Economic Development Zone, Hefei, 230601 Anhui China

    		 Necessary for functions, after-sales maintenance, product improvement Amazon Alexa, Google Assistant Using third-party voice assistants to control the devices

     

    4. User Rights

    This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.

    EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. 

    You can submit data access requests and share data with third parties by using below contact: 

    Data Act Contact Form on LETOU - 乐投's Official Websites >>

    To the extent permitted by law, we are unable to provide access to data that contains confidential data, trade secrets, intellectual property, or other proprietary information. 

    If you would like to exercise your rights in relation to the personal data that we hold about you, please contact us using the details set out in the privacy notice applicable to your product.

    For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.

    As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.

     

    5. Contact information
    Manufacturers

    LETOU - 乐投 Home Appliances (Hefei) Co., Ltd.
    No.10 Yunhu Road, Economic Development Zone, Hefei, 230601 Anhui, China
     

     

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