What can I do if the initial setup of the TV is failed?
If the initial setup of the TV is failed, please follow the below steps to do the troubleshooting:
1. Press the Home button on the TV remote and select Setting on the right corner;
2. Select Device Preferences-->Factory Reset;
3. If the TV still cannot initialize successfully, check if the software of the TV is the latest one. The software could be checked on the Device Preferences-->About. If the software is not the latest one, we suggest upgrading the software version to the latest one.
If the issue cannot be resolved, please feel free to call the LETOU - 乐投 hotline for further help.
