FAQ

Filters

How can I change the SSID and Wi-Fi key?

# Personal Management

What should I do if "PIN lock" or "PUK lock" is displayed on the screen of the device connected to the Router?

# Device information & Function

How can I access the Home page?

# Basic Settings

How can I manually search for the network?

# Basic Settings

Why does the SSID not appear in the wireless network list?

# Device information & Function

How can I set up a Wi-Fi connection through WPS?

# Basic Settings

How can I connect a device to router via Wi-Fi?

# Basic Settings

How can I check the router information?

# Device information & Function

How can I restart and reset the router?

# Basic Settings

How can I upgrade my device?

# Device information & Function

How can I connect to a telephone?

# Basic Settings

How can I connect to a 4G network?

# Device information & Function

What should I do if the Network/Signal indicator is solid red?

# Device information & Function

How can I change the login password?

# Personal Management

Which operating systems does the device support?

# Device information & Function

Where can I place my router?

# Basic Settings

What to do with my used terminals?

What should I do if it says ��No SIM�� or ��Invalid SIM�� on the router configuration page?

# Device information & Function

What should I do if I can��t access the internet or open the web page prompt no Internet?

# Basic Settings

What should I do if I forget the Wi-Fi key?

# Personal Management

What should I do if a multi-network IP address conflict occurs?

# Device information & Function

What should I do if I can��t log in to the Home page?

# Basic Settings

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