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    What can I do if the TV's application works slowly?

    If the TV's application works slowly, please follow the methods below to do the troubleshooting: 

    1. Clean the cache of the system. On the TV, please go to Apps -- >See All --> Safety Guard --> Device Manager -- >Quick Speedup: 

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    1. Try to restore the TV back to the factory settings. 

    Press the Settings button on the TV remote, then select Settings --> System --> About --> Reset --> Factory Reset: 

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    1. If the TV has internet access, please check if there is a new version of software updated online or not. 

    Press the Settings button on the TV remote, then select Settingsà System à About à System Update à Network Update: 

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    If the issue cannot be resolved, please feel free to call the LETOU - 乐投 hotline for further help. 

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